Managing Your Site's Billing Details
Manage Your Billing Details
By the end of this doc, you'll be able to:
- Find your billing settings from your account menu
- View your current workspace plan
- Add or update your payment method
- Update your billing information
- Find your invoice history
Your billing details control how Relume charges you for your workspace plan. Relume partners with Stripe to handle billing, so you can securely add a payment method, update your billing information, and check past invoices — all in one place.
How to Access Your Billing Details
- Click your name in the bottom-left corner to open your account menu.
- Select Manage account.
- In Account Settings, click Plans & hosting in the left panel.
- Under Billing, click Manage Billing.
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This opens your billing portal, powered by Stripe. From here, you can add or update your payment method, update your billing information, and view your invoice history.
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Add or Update Your Payment Method
- In your billing portal, click Add payment method.
- Choose how you want to pay: Card, AU Direct Debit, or SEPA Debit.
- Enter your card number, expiration date, and security code.
- Select your Country from the dropdown.
- Click Add to save your payment method.
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📝 Note: The payment methods available to you depend on the country you select.
Update Your Billing Information
- In your billing portal, click Update information next to your billing email.
- Update your Name, Email, Address, or Phone number.
- Click Save to apply your changes.
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Tips & Best Practices
💡 Tip: Your billing address can affect tax calculations, so make sure it matches where your business is registered.
Frequently Asked Questions
Why does clicking Manage Billing take me to a different site?
Relume uses Stripe to handle billing securely. Clicking Manage Billing opens your billing portal, hosted by Stripe, where you can manage your payment method and billing information.
Can my billing email be different from my Relume account email?
No. Your billing email is tied to your account's username, so it always matches the email you use to sign in to Relume.
Where can I find my past invoices?
Your invoice history is listed in your billing portal, below your payment method and billing information. If you don't see any invoices yet, you haven't been charged for a paid plan.
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⚠️ Assumptions & Inferences — Please Review
Remove this section before publishing.
- Entry point: Assumed clicking your name/avatar in the bottom-left corner opens the account menu, and that Manage account is a click action — carried over from the existing account settings doc.
- "Manage Billing" behavior: Assumed this opens the Stripe billing portal in the same tab/window — not confirmed whether it's a new tab.
- Payment method options: The screenshot shows Card, AU Direct Debit, and SEPA Debit tabs, with Philippines selected as the country. Assumed available payment methods vary by selected country — please confirm this is accurate.
- Billing email vs. account email: Updated per your note that billing email is tied to your account's username. If the Email field under Update information is only display-only (not editable), let me know and I'll adjust the "Update Your Billing Information" steps too.
- Invoice history behavior: The screenshot shows "No invoice history" in test mode. Assumed this means invoices only appear after a charge occurs — please confirm.
- Permissions: No prerequisite section included since it's unclear whether only Admins/Owners can access billing, or all workspace members — please confirm.
- FAQ questions: All three were invented based on likely user confusion — please confirm these reflect real support tickets.
- Tips: The remaining tip was drafted from general context, not supplied notes — please confirm accuracy.
- Related Articles: All three are placeholders assuming related docs exist or will exist — please confirm titles and links.
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